Privacy Policy

At Tickets ECO CITY, we value your privacy and are committed to safeguarding your personal information. This privacy policy outlines how we collect, use, and protect your data. If you have any queries regarding your personal information, please contact us at

Information We Collect
Tickets ECO CITY gathers the details provided during registration, along with information we learn from your use of our products or services and transactions made in our stores. Additionally, we may collect data from your participation in promotions, events, or competitions, as well as feedback you provide and forms you complete. To ensure accuracy, we use data enhancement services and collaborate with third parties to recruit new customers.

Our Aim
At Tickets ECO CITY, we strive to promote best practices and continuously update our guidelines to improve marketing standards.

Use of Your Information
We use customer information to personalize our services and communicate with you via mail, email, telephone, fax, or in person. This includes direct marketing activities, such as promotional offers, news, and information about products and services that might interest you. We also seek feedback to enhance our offerings. Occasionally, you may receive carefully selected and relevant third-party communications in collaboration with us.

Your information is accessible to our authorized staff and specific third-party suppliers in the direct marketing industry for the stated purposes. Rest assured, we do not sell or disclose your information for any other purpose unless legally required. You can easily opt out of specific communication channels if desired.

Terms of Use
Before using our website and purchasing products or services, please read and understand our online shopping terms and conditions, along with our policies. Your use of the website or registration constitutes your agreement to comply with these terms. If you have any questions, feel free to contact us.

Online Registration
Registering as a purchaser on our website is free and not obligatory for making purchases. During registration, you will provide personal information protected by our privacy policy. Use your registered email address and password to access the website, and keep your password secure to protect your account.

By submitting an order, you confirm that you are over 18 years of age, authorized to make payment, and have sufficient funds for the purchase. We may verify transactions to prevent fraud. We reserve the right to refuse an order if we suspect any fraudulent activity.

Product Images and Representation
We strive to display products on the website as accurately as possible. However, the actual product delivered may differ slightly due to packaging changes over time. Please verify the product description and model number in case of any discrepancies.

Product Pricing and Availability
Product prices displayed on the website are valid in the Republic of South Africa and the United Arab Emirates. We reserve the right to discontinue or change pricing and product specifications without prior notice.

Obvious Errors
Orders will not be accepted if there are inadvertent and obvious errors in product prices or descriptions.

Methods of Payment
We accept credit card payments and EFT (Electronic Funds Transfer). Debiting of credit cards will occur upon order acceptance. EFT orders will be processed upon successful confirmation of payment.

Confirmation of Orders
Your offer to purchase is accepted when you receive our confirmation. The contract between you and Tickets ECO CITY is completed when we email the products to you.

To cancel an order, contact our Customer Services Centre. Refunds are at our discretion. We may cancel a sale and/or registration for breach of terms.

Intellectual Property
All intellectual property rights, including copyright, are owned by Tickets ECO CITY. Data, information, trademarks, logos, images, and text are protected by law.

Collection of Cookies
Our website uses cookies to recognize you and provide information about your previous visits. Most browsers accept cookies automatically, but you can modify settings to prevent automatic acceptance. Please note that this may disable some website features. The information we collect is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.